So Cloudy is bound by the Commonwealth Privacy Act 1988 (including the National Privacy Principles) (“Privacy Act”), and as such, this policy has been drafted in accordance to the principles concerning the protection of your personal information.
This policy is a public document and has been prepared in light of the National Privacy Principle 5: Openness.
1.1 So Cloudy will only collect Personal Information where the information is necessary for So Cloudy to perform one or more of its functions or activities. In this context, “collect” means gather, acquire or obtain by any means, information in circumstances where the individual is identifiable or identified.
1.2 So Cloudy collects Personal Information primarily to supply customers with the products and services ordered. So Cloudy also collects and uses Personal Information for secondary purposes including (but not limited to):
1.3 So Cloudy will take reasonable steps to notify individuals (including, but not limited to, our customers) of the matters listed below at or before collecting any personal information. This includes if the information is collected from someone else.
1.4 Where it is not practicable for So Cloudy to notify individuals of all of the Collection Information before the collection of Personal Information, So Cloudy will ensure that individuals are notified of the Collection Information as soon as possible after the collection.
1.5 So Cloudy will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. Where possible, So Cloudywill collect Personal Information about that Individual from that Individual.
2.0 Use and Disclosure
2.1 So Cloudy will not use or disclose personal information about an individual for a purpose (secondary purpose) other than the primary purpose of collection unless:
2.2 So Cloudy Uses Personal Information primarily for the purposes listed in 1.2 above.
2.3 If So Cloudy conducts any Direct Marketing to individuals it will ensure that:
2.4 So Cloudy may also use Personal Information for reasons related to law enforcement or internal investigations into unlawful activities.
2.5 So Cloudy may Disclose Personal Information to related or unrelated third parties if consent has been obtained from the individual. This will include obtaining the individual’s consent for Disclosures made under the credit reporting requirements of the Privacy Act.
2.6 So Cloudy may Disclose Personal Information to law enforcement agencies, government agencies, courts or external advisers where permitted or required by law.
2.7 If a Disclosure is not for a Primary Purpose; is not for a related Secondary Purpose; or upfront consent has not been obtained, So Cloudy will not Disclose Personal Information otherwise than in accordance with the exceptions set out at 2.5 to 2.7 above.
2.8 So Cloudy will not use Personal Information without taking reasonable steps to ensure that the information is accurate, complete and up to date.
2.9 So Cloudy does not generally sell or share its customer lists on a commercial basis with third parties but if it did, it would only do so if we had the appropriate consent of the individual involved.
3.0 Information quality
3.1 So Cloudy will take reasonable steps to ensure that the information it collects, uses and discloses is accurate, complete and up-to-date.
4.0 Information security
4.1 So Cloudyrequires employees and contractors to perform their duties in a manner that is consistent with So Cloudy legal responsibilities in relation to privacy.
4.2 So Cloudywill take all reasonable steps to ensure that paper and electronic records containing Personal Information are stored in facilities that are only accessible by employees of the company for the sole purpose of performing their job.
4.3 So Cloudy will review, on a regular and ongoing basis, its information security practices to ascertain how ongoing responsibilities can be achieved and maintained.
4.4 So Cloudy will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose.
5.1 So Cloudy Privacy Officer will be the first point of contact for inquiries about privacy issues. Individuals wishing to make an inquiry or complaint regarding privacy should do so by contacting So Cloudy Privacy Officer.
5.4 On request by a person, So Cloudy will take reasonable steps to let the person know, generally, the sort of personal information it holds, for what purpose, and how it collects, holds, uses and discloses that information.
6.0 Access and correction
6.1 So Cloudy will allow its records containing Personal Information to be accessed by the individual concerned in accordance with the Privacy Act.
6.2 So Cloudy will correct its records containing Personal Information as soon as practically possible, at the request of the individual concerned in accordance with the Privacy Act.
6.3 Individuals wishing to lodge a request to access and/or correct their Personal Information should do so by contacting So Cloudy Privacy Officer.
6.4 So Cloudy may charge a fee for processing an access request.
7.0 Anonymous transactions
7.1 So Cloudy will not make it mandatory for visitors to its web sites to provide Personal Information.
8.0 Transferring personal information overseas
8.1 So Cloudy will only send Personal Information to an unrelated organisation overseas where:
“Collect” means gather, acquire or obtain by any means, information in circumstances where the individual is identifiable or identified.
”Collection Information” means the information outlined in 1.3 notified to individuals prior to, or as soon as practical after, the collection of their Personal Information.
”Direct Marketing” means the marketing of goods or services through means of communication including written, verbal or electronic means.
So Cloudy”Disclosure” generally means the release of information outside So Cloudy.
“Individuals” includes any natural persons and legal entity as defined by the Corporations Act.
”Opt Out” means an individual’s expressed request not to receive further Direct Marketing.
”Personal Information” means information or an opinion (including information or an opinion forming part of a database), whether true or not and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained from the information or opinion.
”Primary Purpose” is the dominant or fundamental reason for information being collected in a particular transaction.
“Privacy Act” means the Commonwealth Privacy Act 1988 (including the National Privacy Principles).
”Reasonable Expectation” means a reasonable individual’s expectation that their personal information might be Used or Disclosed for the particular purpose.
”Use” means the handling of Personal Information within So Cloudy.
Contacting So Cloudy
Position: Privacy Officer
Email: [email protected] (all hours – processed during business hours)
Postal: P.O Box 255, Morphettt Vale, SA, 5162(all hours – processed during business hours)
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