Automated call answering and routing to the desired party or station. A recorded greeting is played to the caller after which the call is transferred to other stations of services
Any business can now keep a record of conversations at an affordable cost and capture calls at the touch of a button
Designated stations logically grouped together to take incoming calls. Calls are placed into a call queue until one of the designated stations becomes available.
The Receptionist is a thin WEB BASED client Telephony Attendant Console specifically developed for hosted environments. It is used by “front-of-house” receptionists or telephone attendants, who screen inbound calls.
A Hunt Group is a set of stations can be logically grouped together so that incoming calls ring all phones simultaneously, or ring in sequence until answered. Does NOT include the ability to Queue a call
Meet Me Conferencing is what provides an individual User with a PIN for the Meet Me Bridge. Therefore, need X1 Meet Me Conferencing item per User (works with any of Basic/Std/Premium).
A carrier-class, communications management product for Call Centre agents and Supervisors. Some feature capabilities include (but not limited to): Queuing Policies by Call & Agent State (Bounced, Stranded, etc.) and Reporting
An integrated feature allowing multiple callers to join in a single call which enabled among diversely located invitees at any time. Audio only conference. To access the full suite of UC collaboration features a Premium station is required. This includes the My Room capability (audio/video/desktop etc)
Get a quote now to save money on your telco services. Everything from Mobile plans to VOIP & Fibre. Need a website? Contact us today and So Cloudy will brighten your day!
Just write down some details and requirements and our team will get back to you as soon as we can!